Last Updated: May 17, 2026
At Velva Foods Canada ("Velva", "we", "us", or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websitevelva.ca, place orders, or interact with our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We may collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
We use the information we collect for the following purposes:
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Order information is typically retained for 7 years for accounting and legal purposes. Marketing communications data is retained until you unsubscribe or request deletion.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at privacy@velva.ca. We will respond to your request within 30 days.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
Velva Foods Canada operates in Canada and Pakistan (Lahore). Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Our website may contain links to third-party websites, including social media platforms (Instagram, Facebook, TikTok, Pinterest). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Velva Foods Canada
Email: privacy@velva.ca
General Inquiries: orders@velva.ca
Available at IYYCburg locations in Calgary, Alberta, Canada